July 28th, 2022

Shaping the future of change in consumer insurance

By Matt Rob Saunders

Our challenge

The customer was a company full of aspiration, ideas and enthusiasm but without a clear way forwards and some scars from previous false-starts.

What they have

Fully costed plans, a delivery team in place, new vendors engaged and full support of the board.

To initiate a programme delivering new technology that will power their transformational growth. This will create the capacity and headroom to take the products & services that make them number 1 in in their current market and expand across their global region.

Our deliverables

  1. Assembled, structured and solidified their business strategy

  2. Led the engagement with the board to secure the necessary funding, putting in place a regular transformation subcommittee

  3. Defined the programme roadmap spanning technology, organisational design and business change

  4. Identified the enabling technologies and required budgets

  5. Recruited and built a team to deliver the programme, putting in place necessary governance for delivery and technology decision-making

  6. Created the procurement documents for the main technology elements

  7. Identified viable vendors that could fulfil the organisations aspirations and that would be a good “partnership match”

  8. Provided leadership and guidance at a board and executive level, with specific mentoring support to the General Manager for IT and the Senior Analytics Manager

Share this article

Related Articles